Policy
Returns
Last updated July 2026
30-day window
Return any unworn, unwashed item with tags attached within 30 days of delivery for a full refund to the original payment method.
Exchanges
Size exchanges on apparel are free within the US — we cover return shipping both ways once per order.
How to start
Email support@freightpimp.com with your order number and reason. We send a prepaid label within one business day.
Refund timing
Refunds are issued within 3 business days of the return arriving at our warehouse. Banks typically post them in 5–10 days.
Exclusions
Final sale items and gift cards are not returnable. Etched drinkware must be unused.
